Card surcharging ends 1 October 2026. Lock in a 0.92% flat EFTPOS rate. See Super Saver EFTPOS
  1. Home
  2. Grow
  3. AI Google Reviews

Reputation

More 5-star Google reviews, on autopilot

Sync your Google reviews, ask happy customers to post automatically, catch unhappy ones privately, and draft replies with AI, all from one inbox.

Google Business syncAI reply draftsAutomatic review requests
Illustration of the Kokipay reviews inbox with Google reviews and an AI-drafted reply awaiting approval

In short

How can a restaurant get more Google reviews?

Ask every happy customer, at the right moment, automatically. Kokipay sends a review request after an order, routes happy guests to Google and unhappy guests to a private feedback form, and drafts a reply to each review with AI for you to approve. More recent reviews and replies lift your ranking in local search.

Key facts

  • Syncs with your Google Business Profile
  • Automatic post-order review requests
  • Private feedback funnel for unhappy guests
  • AI reply drafts you approve before sending
  • Multi-location supported

One inbox for your reputation

Reviews without the busywork

Google Business sync

Connect once and every review flows into your inbox, with multi-location support.

AI reply drafts

AI drafts a reply in your tone: professional, friendly or casual. You review before anything is sent.

Automatic review requests

Post-order SMS and email requests with smart throttling, quiet hours and per-customer caps.

Smart review funnel

Happy guests get sent to Google. Unhappy guests land in a private feedback form you resolve internally.

Sentiment analytics

Rating trends, sentiment analysis and request-to-review conversion, per location.

Alerts that matter

Instant notifications for negative reviews and private feedback so you can act the same day.

FAQ

AI Google Reviews FAQs

Does the AI post replies by itself?

No. AI drafts a reply in your chosen tone and you review it before anything is sent.

When are review requests sent?

After an order, by SMS or email, with smart throttling, quiet hours and per-customer caps so nobody gets pestered.

Does it work for more than one location?

Yes. Reviews, requests and analytics are tracked per location.

Talk to us

Curious? We welcome you to find out!

Reach out to us, and we'll give you all the information you need to make an informed decision. We're confident you'll be impressed with our service.

Get Started

Get in Touch

Say goodbye to costly EFTPOS and outdated POS

Leave your details and our team will be in touch.

  • Local Australian team on standby
  • No lock-in contracts
  • $0 Advanced Smart POS software
  • $0 Online and QR ordering