---
title: Loyalty & Rewards Program for Restaurants & Retail | Kokipay
description: Points, digital punch cards, member credit and VIP tiers that work at the register, online and at the table, with cards in Apple and Google Wallet.
---

Card surcharging ended on 1 October 2026. Keep more of every sale with Low Cost EFTPOS. [See Low Cost EFTPOS](https://kokipay.com/low-cost-eftpos?hsLang=en-au)

[![Kokipay](https://kokipay.com/hs-fs/hubfs/raw_assets/public/kokipay-theme/images/kokipay-logo-yellow.png?width=123&height=32&name=kokipay-logo-yellow.png)](https://kokipay.com/?hsLang=en-au)

- [Payments](https://kokipay.com/low-cost-eftpos?hsLang=en-au)
  
  [**Low Cost EFTPOS**Fast, secure terminals with no lock-in contract](https://kokipay.com/low-cost-eftpos?hsLang=en-au) [**Super Saver EFTPOS**Our lowest flat rate on domestic and international cards](https://kokipay.com/eftpos-saver?hsLang=en-au) [**Mobile Tap to Pay**Take card payments on your phone](https://kokipay.com/mobile-tap-to-pay?hsLang=en-au)
- [POS & Ordering](https://kokipay.com/pos-point-of-sale?hsLang=en-au)
  
  [**Smart POS**$0 POS software with every advanced feature](https://kokipay.com/pos-point-of-sale?hsLang=en-au) [**Online Ordering**$0 branded ordering website, no setup fee](https://kokipay.com/online-ordering?hsLang=en-au) [**QR & Table Ordering**$0 scan, order and pay from the table](https://kokipay.com/qr-code-table-online-ordering-system?hsLang=en-au) [**Delivery**Your drivers or on-demand couriers](https://kokipay.com/delivery?hsLang=en-au) [**Kitchen Display**Every order on one kitchen screen](https://kokipay.com/kitchen-display?hsLang=en-au) [**Customer Display Screen**Order, total and promos facing the customer](https://kokipay.com/customer-display-screen?hsLang=en-au) [**Reservations**Online bookings tied to your floor plan](https://kokipay.com/reservations?hsLang=en-au) [**Multi Location**Run every venue from one account](https://kokipay.com/multi-location?hsLang=en-au) [**Self Ordering Kiosk**Cut the queue with self-service](https://kokipay.com/self-ordering-kiosk?hsLang=en-au) [**Uber Eats Integration**Delivery app orders straight into the POS](https://kokipay.com/uber-eats-integration?hsLang=en-au)
- [Grow](https://kokipay.com/loyalty-rewards?hsLang=en-au)
  
  [**AI Google Reviews**More 5-star reviews, replies drafted by AI](https://kokipay.com/ai-google-reviews?hsLang=en-au) [**Loyalty & Rewards**Points, punch cards and VIP tiers](https://kokipay.com/loyalty-rewards?hsLang=en-au) [**Targeted Promotions**The right offer to the right customers](https://kokipay.com/targeted-promotions?hsLang=en-au) [**Marketing Campaigns**Email and SMS that bring people back](https://kokipay.com/marketing-campaigns?hsLang=en-au) [**Gift Cards**Sell and redeem at the register](https://kokipay.com/gift-cards?hsLang=en-au) [**Staff Shift Management**Clock-ins, tills and staff performance](https://kokipay.com/staff-shift-management?hsLang=en-au)
- [Industries](https://kokipay.com/eftpos-for-hospitality?hsLang=en-au)
  
  [**Hospitality**Restaurants, cafes, bars and hotels](https://kokipay.com/eftpos-for-hospitality?hsLang=en-au) [**Retail**Counter and mobile EFTPOS for shops](https://kokipay.com/eftpos-for-retail?hsLang=en-au) [**Hair & Beauty**Pay at the counter or at the chair](https://kokipay.com/eftpos-for-hair-and-beauty-salons?hsLang=en-au) [**Trades**Get paid on site when the job is done](https://kokipay.com/eftpos-for-trades?hsLang=en-au)
- [Pricing](https://kokipay.com/pos-plans-price?hsLang=en-au)
- [Shop](https://shop.kokipay.com/)

[Sign up](https://kokipay.com/signup?hsLang=en-au) [Get started](https://kokipay.com/loyalty-rewards#page-form)

Menu

Payments

[Low Cost EFTPOS](https://kokipay.com/low-cost-eftpos?hsLang=en-au) [Super Saver EFTPOS](https://kokipay.com/eftpos-saver?hsLang=en-au) [Mobile Tap to Pay](https://kokipay.com/mobile-tap-to-pay?hsLang=en-au)

POS & Ordering

[Smart POS](https://kokipay.com/pos-point-of-sale?hsLang=en-au) [Online Ordering](https://kokipay.com/online-ordering?hsLang=en-au) [QR & Table Ordering](https://kokipay.com/qr-code-table-online-ordering-system?hsLang=en-au) [Delivery](https://kokipay.com/delivery?hsLang=en-au) [Kitchen Display](https://kokipay.com/kitchen-display?hsLang=en-au) [Customer Display Screen](https://kokipay.com/customer-display-screen?hsLang=en-au) [Reservations](https://kokipay.com/reservations?hsLang=en-au) [Multi Location](https://kokipay.com/multi-location?hsLang=en-au) [Self Ordering Kiosk](https://kokipay.com/self-ordering-kiosk?hsLang=en-au) [Uber Eats Integration](https://kokipay.com/uber-eats-integration?hsLang=en-au)

Grow

[AI Google Reviews](https://kokipay.com/ai-google-reviews?hsLang=en-au) [Loyalty & Rewards](https://kokipay.com/loyalty-rewards?hsLang=en-au) [Targeted Promotions](https://kokipay.com/targeted-promotions?hsLang=en-au) [Marketing Campaigns](https://kokipay.com/marketing-campaigns?hsLang=en-au) [Gift Cards](https://kokipay.com/gift-cards?hsLang=en-au) [Staff Shift Management](https://kokipay.com/staff-shift-management?hsLang=en-au)

Industries

[Hospitality](https://kokipay.com/eftpos-for-hospitality?hsLang=en-au) [Retail](https://kokipay.com/eftpos-for-retail?hsLang=en-au) [Hair & Beauty](https://kokipay.com/eftpos-for-hair-and-beauty-salons?hsLang=en-au) [Trades](https://kokipay.com/eftpos-for-trades?hsLang=en-au)

More

[Pricing](https://kokipay.com/pos-plans-price?hsLang=en-au) [Shop](https://shop.kokipay.com/)

[Get started](https://kokipay.com/loyalty-rewards#page-form)

1. [Home](https://kokipay.com/?hsLang=en-au)
2. [Grow](https://kokipay.com/loyalty-rewards?hsLang=en-au)
3. Loyalty & Rewards

Repeat business

# *Loyalty & Rewards* that bring people back

Points, punch cards and member credit that work at the register, online and at the table. Customers enrol by QR code and carry their card in Apple or Google Wallet.

[Get Started](https://kokipay.com/loyalty-rewards#page-form) [Sign up for $0 Smart POS](https://payments.kokipay.com/subscribe/670d03b8ef1fe6e185beb662/no-cost-smart-pos-online-ordering)

Reward pointsDigital punch cardsApple & Google Wallet

![Kokipay customer profile showing loyalty points, visits and total spent](https://kokipay.com/hubfs/raw_assets/public/kokipay-theme/images/screens/customers-loyalty.jpg)

In short

## What is the best loyalty program for a small restaurant or cafe?

The best program is one customers actually use: simple to join, visible at checkout, and tied to your POS so points are earned on every order. Kokipay lets customers enrol by scanning a QR code, keeps a digital membership card in Apple or Google Wallet, and earns or redeems rewards with a scan at the register or online.

### Key facts

- Reward point membership with your branding
- Digital punch cards
- Member credit with top-up bonuses
- Digital card in Apple / Google Wallet
- Enrol by QR code in store or via web link

One customer list, every channel

## Rewards your customers will use

### Points on every order

Define your reward policy in the back office. Balances show live at the register.

### Digital punch cards

Classic buy-nine-get-one-free stamp cards, digital and impossible to lose.

### Member credit

Customised top-up amounts with pre-defined discounts or bonus points. Customers top up at the POS.

### Wallet membership card

A digital membership card in Apple or Google Wallet. Scan to earn or redeem.

### Enrol in seconds

Customers scan a QR code in store or follow a web link to join.

### Know your regulars

Visits, total spent, average order and points for every customer, with VIP tags.

Works with

## One system, not a stack of apps

Every Kokipay module shares the same menu, customers, orders and reports.

### [Targeted Promotions The right offer to the right customers. Explore →](https://kokipay.com/targeted-promotions?hsLang=en-au)

### [Marketing Campaigns Email and SMS that bring people back. Explore →](https://kokipay.com/marketing-campaigns?hsLang=en-au)

### [Gift Cards Sell and redeem at the register. Explore →](https://kokipay.com/gift-cards?hsLang=en-au)

FAQ

## Loyalty & Rewards FAQs

### How do customers join?

They scan a QR code in store or follow a web link online, and receive a digital membership card for Apple or Google Wallet.

### Can I run points and punch cards together?

Yes. Reward points, digital punch cards and member credit are separate programs you set up in the back office.

### Does loyalty work for online orders?

Yes. Loyalty is tied to the customer, so it works at the register, online and at the table.

Talk to us

## Curious? We welcome you to find out!

Reach out to us, and we'll give you all the information you need to make an informed decision. We're confident you'll be impressed with our service.

[Get Started](https://kokipay.com/loyalty-rewards#page-form)

Get in Touch

## Say goodbye to costly EFTPOS and outdated POS

Leave your details and our team will be in touch.

- Local Australian team on standby
- No lock-in contracts
- $0 Advanced Smart POS software
- $0 Online and QR ordering

[![Kokipay](https://kokipay.com/hs-fs/hubfs/raw_assets/public/kokipay-theme/images/kokipay-logo-white.png?height=34&name=kokipay-logo-white.png)](https://kokipay.com/?hsLang=en-au)

Payments made simple: low cost EFTPOS, free POS software and free online ordering for Australian businesses.

Sydney / Melbourne / Adelaide / Perth / Brisbane / Cairns / Darwin / Hobart

Smart POS app: [App Store](https://apps.apple.com/us/app/kokipos/id6792234992) [Google Play](https://play.google.com/store/apps/details?id=com.hospitalityos.pos)

<https://www.facebook.com/kokipay/> <https://www.instagram.com/kokipayau/> <https://www.youtube.com/@Kokipay-q6x>

### Payments

- [Low Cost EFTPOS](https://kokipay.com/low-cost-eftpos?hsLang=en-au)
- [Super Saver EFTPOS](https://kokipay.com/eftpos-saver?hsLang=en-au)
- [Mobile Tap to Pay](https://kokipay.com/mobile-tap-to-pay?hsLang=en-au)
- [K156 Smart POS + EFTPOS](https://kokipay.com/smart-pos-k156-full-hd?hsLang=en-au)
- [K156D Dual-Screen + EFTPOS](https://kokipay.com/smart-pos-k156-dual-screen?hsLang=en-au)
- [Shop](https://shop.kokipay.com/)

### POS & Ordering

- [Smart POS](https://kokipay.com/pos-point-of-sale?hsLang=en-au)
- [Online Ordering](https://kokipay.com/online-ordering?hsLang=en-au)
- [QR & Table Ordering](https://kokipay.com/qr-code-table-online-ordering-system?hsLang=en-au)
- [Delivery](https://kokipay.com/delivery?hsLang=en-au)
- [Kitchen Display](https://kokipay.com/kitchen-display?hsLang=en-au)
- [Customer Display Screen](https://kokipay.com/customer-display-screen?hsLang=en-au)
- [Reservations](https://kokipay.com/reservations?hsLang=en-au)
- [Multi Location](https://kokipay.com/multi-location?hsLang=en-au)
- [Self Ordering Kiosk](https://kokipay.com/self-ordering-kiosk?hsLang=en-au)
- [Uber Eats Integration](https://kokipay.com/uber-eats-integration?hsLang=en-au)
- [Pricing](https://kokipay.com/pos-plans-price?hsLang=en-au)

### Grow

- [AI Google Reviews](https://kokipay.com/ai-google-reviews?hsLang=en-au)
- [Loyalty & Rewards](https://kokipay.com/loyalty-rewards?hsLang=en-au)
- [Targeted Promotions](https://kokipay.com/targeted-promotions?hsLang=en-au)
- [Marketing Campaigns](https://kokipay.com/marketing-campaigns?hsLang=en-au)
- [Gift Cards](https://kokipay.com/gift-cards?hsLang=en-au)
- [Staff Shift Management](https://kokipay.com/staff-shift-management?hsLang=en-au)

### Industries

- [Hospitality](https://kokipay.com/eftpos-for-hospitality?hsLang=en-au)
- [Retail](https://kokipay.com/eftpos-for-retail?hsLang=en-au)
- [Hair & Beauty](https://kokipay.com/eftpos-for-hair-and-beauty-salons?hsLang=en-au)
- [Trades](https://kokipay.com/eftpos-for-trades?hsLang=en-au)

### Legal

- [Privacy Policy](https://kokipay.com/privacy-policy?hsLang=en-au)
- [Terms and Conditions](https://kokipay.com/terms-and-conditions?hsLang=en-au)
- [Licence Agreement](https://kokipay.com/end-user-licence-agreement?hsLang=en-au)
- [Delivery Policy](https://kokipay.com/delivery-policy?hsLang=en-au)
- [Warranty & Replacement](https://kokipay.com/warranty-policy?hsLang=en-au)
- [Return & Refund](https://kokipay.com/return-n-refund?hsLang=en-au)

© 2026 Kokipay. All rights reserved. ABN 20 669 515 940

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